Online Training: Retention is Everyones Issue

Outside of the corporate and university eLearning models user retention often runs amuck. It is common to experience as much as 20-50% attrition writes David P. Diaz. In some cases I have witnessed as much as 30-70% for those organizations that do not attempt to stem the flow of abandonment.

Considered the most significant barriers to online learning are:

1. Technical problems
2. Cost of and access to the Internet
3. Time and support for studies
4. Personal motivation
5. Technical skills
6. Academic skills
7. Social interactions
8. Administrative/instructor issues

From Keith Tyler-Smith’s Abstract – Early Attrition among First Time eLearners: A Review of Factors that
Contribute to Drop-out, Withdrawal and Non-completion Rates of Adult
Learners undertaking eLearning Programmes

Some favorable strategies I have given to companies in need have been the following…

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